What is Behavioral Competency?

Definition of Behavioral Competency

Behavioural competency is a combination of skills and traits that an individual possesses such as knowledge, teamwork, leadership, and technical skills. These qualities make an individual a professional person in the company and let him/her improve to higher positions, which are more responsible. It is also interesting to mention that these competencies are not only relevant to specific job positions; they can be used by anyone in any position to grow in his profession.
Technical competencies are skills and knowledge needed for a job, usually learned through education or experience. On the other hand, behavioural competencies are about how well you work with others and understand emotions. Together, these skills make a well-rounded professional. Technical skills give a strong base, and behavioural skills, like communication and teamwork, help in workplace success.

Behavioural Skills Definition

Behavioral skills, also called soft skills or people skills, are personal qualities that help you work well with others and get good results at work. These skills are not like job-specific technical skills that you can learn and measure. Instead, they’re about how you act in relationships, how you handle challenges, and how you communicate effectively. Examples include being a good team player, solving problems, adapting to different situations, and understanding emotions. These skills are important for success in the workplace and in getting along with others.

Behavioural Competencies

Behavioural competencies are skills grouped based on different aspects of doing well at work. Some regular ones include:

1. Communication Skills: It is not only about speaking loud and clear, but it also involves active listening and communication adjustments depending on whom you are addressing. Good communication skills, therefore, make the workplace a place where people can work together positively.
2. Teamwork and Collaboration: The ability to work well in a team, to interact with co-workers and to contribute to group goals is a very essential skill. However, teamwork is defined as cooperation, the willingness to listen to other people’s ideas, and the recognition of group cohesion.
3. Adaptability and Flexibility: However, adaptability is very crucial in the current environment as work is very fast. This skill refers to people who can embrace change, accept new ideas, and evolve in the way of work. This is an important skill for any industry that is fluid.
4. Problem-Solving and Decision-Making: Being good at problem-solving means that you can analyze the situations around you, find solutions to them, and make proper conclusions. Those with a capacity to solve problems have new ideas that they introduce and can effectively manage problems.
5. Emotional Intelligence: Emotional intelligence means the ability to respond to one’s emotions, to manage themselves and to reflect the feelings of others and from their perspective. This ability is the basis for building intra-personal relationships or leadership.

Identifying Behavioral Development Areas

Figuring out how to get better at how you act is an important part of growing in your personal and professional life. Companies often use training programs to help people get better at how they behave. Some common areas to work on include:

1. Feedback and Constructive Criticism: Good feedback skills are necessary in the right path of both giving and taking feedback. This is about taking feedback positively, using it to improve and giving feedback that serves to enhance the other party.
2. Time Management and Prioritization: Being good at managing your time involves organizing your schedule well, focusing on important tasks, and meeting deadlines. Developing these skills makes you more productive and reduces stress.
3. Conflict Resolution: An ability to settle differences implies a positive approach to differences. You can train to view things from the other sides, find the area of common ground, and help all the parties come to agreements that benefit everyone.

Also Read:

• Behavioural Competency

• Behavioural Interview

• User Behavior Analytics Benefits Use Cases

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